We’ve already talked to you about how to find a dentist that’s right for you. So that’s not what we’ll be discussing today. No, today is all about how to look at reviews for a Beverly Hills dentist to see if — well — they know what they’re doing.
Reviews are the pinnacle of recognition when it comes to local businesses. However, we all know that people are more likely to leave a review when they feel slighted before they’ll leave a review about a positive experience.
Plus, with fake reviews and paid social followings, there’s no telling which dentists are really worth their salt.
Let us walk you through what to look out for when you’re researching dentists in Beverly Hills!
How To Read Beverly Hills Dentist Reviews
Think of it this way…
You’re debating on trying a new spot for dinner. So you open up Google to look for a restaurant “near me.” You probably gauge the menu and prices, then look through plated pictures to see if anything looks appetizing.
The same process doesn’t really work when you’re looking for a dentist. Most local dentist websites only have a vague list of services, some copy and paste reviews, and a small gallery of nondescript pictures (if you’re lucky).
That new restaurant that you decide to try out might be terrible. The steak’s overcooked, the drinks are weak, or the service is just awful. More than likely, you’ll just add the establishment to your “Never Again” list. You may even leave a review of the entire experience is unbearable.
There’s a lot more at stake when you choose a new dentist. You don’t just waste time and money. Your crown might be poorly constructed, your root canal might be painful, and maybe your veneers don’t fit quite right.
If you go home with more questions than answers, it’s back to the drawing board.
So you don’t waste your time. Here’s the process you should go through before you book an appointment with a Beverly Hills dentist (and don’t worry, it only takes 10 minutes).
Step 1: Don’t Just Read the Highlights
This is what it looks like when you Google “Beverly Hills dentist.”
It’s. All. Ads.
The first link of Google has a 28.5% chance of being clicked. That’s wiping out nearly a fourth of the competition.
Now, that’s not to say that the practice that lands this coveted spot (via paid ads) isn’t any good. It’s just that you’ll be doing yourself a favor if you read more than the highlights.
Alright, so let’s say you decide to click one of the non-paid ads for your local dentist. You probably click on their website. Here are the factors you need to pay attention to:
- Contact Info: Can you quickly find the address and telephone number? You’ll need to Google the address to make sure it’s in fair distance to your home.
- Office Info: What type of insurance do they take? Is there a way to figure out how much it costs to go to the dentist without insurance?
- Services: Think of the way a restaurant formats its menu. Not only will it delegate which items are for lunch and which are for dinner, but it will also give you options for each.
Your dentist should lay out their services the same way. Instead of Appetizers, Entrees, and Desserts, you’ll need to look for things like General Dentistry, Restorative Dentistry, and Cosmetic Dentistry on a dentist’s website. Underneath each of those services should be more custom options.
If it’s a great dentist, they’ll probably even explain what each service is for and what the procedure is like. Here’s an example!
Step 2: Look At Reviews From Least 3 Sources
Let’s say the dentist website you randomly click on looks pretty impressive. Now you want to Google that specific practice’s name. Let’s use Lasry Dental Clinic as an example. Your instinct is going to tell you to look here:
You’ll take mental note of the twenty 5-star reviews and make the call, right?
Maybe you’ll even take it a step further and search “Lasry Dental Clinic reviews.” You’re more than likely going to be served Facebook, Yelp, and Google reviews.
Here’s where you should really be getting intel on your Beverly Hills dentist:
- Google: Yes, you should still look here. Google contributes to over 57% of all reviews Just make sure to read at least a handful of the reviews (good and bad).
- CareDash: This site gets over 1 million uses every month. It’s an easy system to search and compare dentists in Beverly Hills.
- Find-A-Dentist: This is a search database directly from the ADA. If you want a dentist that the American Dental Association itself green-lights, this is where you should look.
Step 3: Know Which Reviews are FAKE
Did you know that “82% of consumers have read a fake customer review in the last year,” according to Hubspot?
Isn’t that kind of terrifying? You can’t trust anyone these days!
Here are a few expert tips on how to spot fake reviews:
- Overuse of exclamation points!
- The reviewer doesn’t have a photo or a complete profile.
- Poor spelling/grammar
- Too many positive words like “excellent.”
- The reviewer is overly specific.
3 More Things To Look For When Researching a Dentist in Beverly Hills
Again, the process above should only take you about 10 minutes. Choosing the right dentist for you is crucial.
If they don’t have the service you want, move on.
If they don’t have good reviews, move on.
However, a few other indicators can prove when dentists care about their patients. Here are 3more things to look out for in your research (and why these things matter):
Do they have before and after pictures?
As we’ve discussed, it’s easy to fake reviews these days, even on Google. That’s why the proof is always in the pudd— pictures!
You can use your better judgment to determine if you like a dentist’s work. But a good dentist will always be willing (and excited) to showcase their patient transformations.
If you don’t see before and after pictures on your dentist’s website, you’ll probably be able to find them on their social media.
Do they provide educational content?
Let’s say you have crooked teeth, but you don’t know if you should get braces or Invisalign. Does the dentist you’re looking into answer your question before you even pick up the phone?
Dentists who are willing to educate you on oral health (without charging) will have informational videos, social media, or blogs available for patients or potential ones. These are the dentists who truly care about their patients.
Are free consultations available?
The best things in life are free, right?
Everyone runs their business differently. However, a dentist who offers free consultations for new patients right off the bat shows they have nothing to hide.
Plus, this saves you a visit if you decide over the call that they’re not a good fit for you!
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